Recent Courses - Below are the two open-enrollment classes offered by FGCU's Institute of Government (IOG) Division. Click on the links below for details:
Creating Quick Notes: Writing at the Speed of Minutes;
Would you like to learn how to write meeting minutes more quickly and not lose accuracy? If you said yes, then you will want to attend our Creating Quick Notes two day course. The Creating Quick Notes course has been specifically designed to help you improve your note taking speed and accuracy through the use of 12 proven speed writing techniques.
Adding Punch to Your PowerPoint Presentations:
Have you ever been nervous about a presentation you are asked to give? When it comes to delivering presentations, do you have the PowerPoint skills needed to meet today's expectations? Sign up now for FIOG's seminar titled, "Putting Power in Your Presentations."
Join facilitator, Cheryl Vanande, and find out how to: Save time, effort and stress by increasing your presentation knowledge; enroll today!
For more information contact us at (941) 626-4625.
Most Popular Courses
Communication Skills
- Being Assertive, Effective and Respectful
- Communication Basics: Getting your Message Understood the First Time
- Dealing with Difficult Situations
- Developing and Enhancing Active Listening Skills
- Guiding Customer Conversations (general services and sales versions)
- Present for Real Results
- Understanding the World of Differences
- Get to Know Your Customers; Identifying and Serving Wants and Needs
- Healing Relationships; What To Do When Things Go Wrong
- Respecting Differences (Generation, Economics, Geography, Ability…)
- Talking with Customers about Your Business, Services, Processes & Policies
Leader and Personal Development
- Balancing Life and Work
- Dealing Effectively with Change Delegation Skills for Die Hards
- Emotional Intelligence (EI)
- Getting Ready for “The Leading Role”
- Understanding Power, Authority and Respect
Leadership Skills for Managers and Supervisors
- Basic Skill Identification & Applications Essential for Managers & Supervisors
- Presentation Skills – (Hints for Speaking to Any Audience)
- Reducing and Managing Stress
- Relationships – Understand Roles and Controls
- Time Management – Get More Done
Library Learning
- Creating FUN Story Times for children birth to 6 years
- Using and Choosing Music in Story Time
- Every Child Ready to Read
- Take 2 - Every Child Ready to Read
Performance Management Skills
- Attracting and Getting S.T.A.R. Employees (How to Find and Hire Talent)
- Establishing and Communicating Performance Standards (Employee & Leaders versions)
- Monitoring and Measuring Performance for Objectivity and “Fairness”
- Process Improvements and Other Ways to Enhance Performance Levels
- Writing Objective Performance Appraisals
- *Performance Leadership© - Government, Automotive and Other Industry Specific Programs
Regulatory – Employment Practices *
* All regulatory course have “front-line” and executive versions.
Sales
- Sales Challenges – Telephones, E-mails, and On-line Considerations
- Techniques for Dealing with Difficult Customers
- “To and Not-To-Do” Basics in Presenting and Selling
- Understanding Human Motivation
Supervisory Essentials
- Coaching Skills
- Communicating Performance Results D
- Developing and Managing Others - It’s About R.E.S.P.E.C.T.
- Motivation – Aligning People and Productivity
- Negotiation Know How – Steps to Gaining Agreement
- Problem Solving, Prioritization and Decision Making Basics
- “So You Get Hire Someone” – Legal and Effective Interviewing Skills
- Your Role in Avoiding Litigation
Team Development and Performance
- Ending and/or Modifying Teams and Team Functions
- Establishing, Measuring and Communicating Team Performance
- Process Reviews and Problem Solving
- Team Facilitations and Facilitator’s Role – (Facilitation Certifications are also available)
- Team Meeting “T.I.P.P.P.S.”
- Work Together – Understanding Team Dynamics
- Why, When and How to Start a Team
- Technology-based
- MicroSoft Office Suite
- Access – User and Developer Levels
- Excel – Beginner, Intermediate and Advanced
- Outlook – Email Tools, Calendars and other Features (User Courses Beginning & Advanced)
- PowerPoint – Quick Help Beginners Course, Intermediate and Advanced
- Word - Beginner, Intermediate and Advanced
Testing Skills
- How to Study Better (and Not Just Harder)
- Testing Taking Tips for Enhanced Success
Writing Courses
- Business Grammar
- Business Report Writing
- Emailing – Best Practices
- Documenting Job Procedures
- Writing Objective Performance Appraisals
- Writing Policies and Procedures
- Written Meeting Communications (before, during and after)
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For more information contact us at (941) 626-4625.